Category: Leadership and Management

  • Build and maintain a cohesive leadership team

    For an executive, having a management team of people who are good at their jobs and work well with each other is one of the most important factors that lead to success together. Observing a number of successful projects, I realized that it is critical that your management team members care for each other, work…

  • Organizing a Digital Technology Department of Medium Size in a Media Company

    There are many good ways to organize your technology department. This article presents some of them. It is written for a CTO or VP Technology leading a medium size department looking for suggestions on organizing or reorganizing your Digital (Web, Mobile) technology department. It is best suited for you if your organization has the following…

  • Management Tip: Thank Your Employees For Jobs Well Done

    If you supervise employees or are in a senior position relative to some others, make it a habit to thank employees when they do a good job. Here are some tips for effective appreciation of employees’ work: Appreciation is good even when it is an expected part of their duties. If the work is good…

  • Ars Technica Interview: IT consumerization in the enterprise

    My colleague Jon Stokes who is Senior Editor and co-founder at Ars Technica interviewed me on the topic of IT consumerization, and about the shifting boundary between professional and the personal profiles. Jon writes: For this third installment of my series on IT consumerization, I interviewed Rajiv Pant, vice president of technology at CondeNet (the digital…

  • Opinion on the Amazon S3 Outage; Checklist for Dealing with Outages

    My journalist colleagues at Wired.com published some of my comments related to Amazon S3.1 Wired also posted another article titled Customers Shrug Off S3 Service Failure. I agree with the views of many of the customers expressed in the article. Don MacAskill, CEO of the popular photo hosting site Smugmug, wrote an understanding post about…

  • Management & Technical Career Growth Tracks

    Described here is one way to enable technologists to grow their careers in your organization while still allowing them to focus on the type of work they are best at and enjoy most. The typical management career growth path does not suit some technical people. These information workers need to grow in their careers (gain…

  • Interviewing By Putting To Work

    I’ve found this to be an effective way of evaluating potential hires compared to just interviewing in a question/answer format: Put them to work for a few hours (or even days/weeks/months as contractors) and see how well they perform. Having someone do the job as a short-term temporary contractor before hiring them is one of…

  • Software Products: Own vs. Rent & Create vs. Get (Incorrectly Called Build vs. Buy)

    Understanding the issue Technology executives are often asked about their preferences on build vs. buy. This question would be better articulated as two separate questions: 1. own vs. rent and/or 2. create vs. get. Why? The usual problems a company is trying to solve when they ask this are: How can we have the products, features and/or functionality we…

  • 7 Tips for Effective Email

    Some tips for making better use of email at work and in personal life Realize that busy people may skim your email instead of reading it thoroughly, especially if they notice that they are among one of multiple recipients of the email. When speaking to a specific person or people in the email body, highlight their name…

  • Project Management: Time to Market, People & Teamwork

    Starting early, not driving recklessly fast People who have worked with me are familiar with my trait of challenging the team to bring products and solutions to market as soon as possible. I’m a strong proponent for quickness to market and love to deliver sooner than the initially projected timeline. In this article, however, I…

  • Technology, Innovation and Business Decisions

    Nowadays, it is becoming fashionable to belittle technology. I hear people say things like “technologies should not drive business decisions“, “define your requirements without worrying about technology and ask technology [people] to deliver them“. May sound logical at first, but is it? Consider this imaginary conversation between Bill, a technologist and Plato, a Platonist businessperson.…

  • Craigslist & eBay: Community sites founded by programmers

    Great businesses are often started by people without a formal business background but with passion, vision and the ability to execute. Neither Craigslist nor [founder and chairman Craig] Newmark benefits financially from the deal. EBay and Craigslist both were started in 1995 by pocket-protector-type programmers; each became wildly successful in its own way, attracting fervent…